Privacy Policy

Last Updated: 10.22.2024

At Pub Crawl New York City, owned and operated by AuRatio, Inc., we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, https://pubcrawlnewyorkcity.com/, or engage with our services.

1. Information We Collect

We collect various types of personal information to provide you with a seamless experience. The information we collect includes:

  • Personal Identification Information: Full name, email address, phone number, and any other details you voluntarily provide when booking events, subscribing to newsletters, or communicating with us.
  • Payment Information: When you make a booking or purchase, we collect payment information such as your credit card details, billing address, and payment method. We do not store payment information; it is processed securely through our third-party payment processors.
  • Technical Information: We automatically collect information about the devices you use to access our website. This may include your IP address, browser type, operating system, device type, and browsing activity. This data is collected through cookies and other tracking technologies (see Section 3 for more details).
  • Event Information: When you book an event, we collect specific details such as event names, ticket types, booking IDs, and any special requests related to your booking.

2. How We Use Your Information

We use your personal information to:

  • Facilitate Transactions: Process event bookings, payments, and provide customer support.
  • Communications: Send you booking confirmations, updates on events, and promotional content (if you opt in to receive marketing emails).
  • Improve Our Services: Analyze how users interact with our website to enhance functionality and user experience. We use this data to improve website performance, troubleshoot issues, and develop new features.
  • Legal Compliance and Security: Comply with applicable laws, prevent fraudulent activity, and ensure the security of our website and services.

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to:

  • Ensure Website Functionality: Cookies help our site function properly by remembering your preferences, keeping you logged in, and ensuring security.
  • Analyze Site Traffic: We collect data on how visitors interact with our site (e.g., most visited pages, time spent on pages) to understand site performance and user behavior.
  • Targeted Advertising: Cookies may be used to show you relevant ads based on your browsing history.

You can control or disable cookies through your browser settings. However, please note that disabling cookies may affect your ability to use certain features of our website.

4. Third-Party Service Providers

We work with trusted third-party service providers who assist us in delivering our services. These include:

  • Payment Processors: We use external payment gateways to securely process payments. These providers may collect and process your payment details.
  • Analytics Providers: We partner with third-party analytics tools like Google Analytics to understand how users interact with our site. These providers may collect and store information such as IP addresses and browsing activity.
  • Marketing Partners: With your consent, we may share your email address with third-party marketing partners to send you offers that may interest you.

Our third-party partners adhere to strict data protection policies and may only use your information as outlined in their privacy policies.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. For example:

  • Transactional Data: Booking and payment information is kept for seven years to comply with financial and tax regulations.
  • Marketing Data: If you subscribe to our newsletters, we retain your email address until you unsubscribe.

6. Data Security

We employ robust security measures to protect your personal information, including encryption, secure servers, and limited access to your data. While we strive to safeguard your data, please understand that no system is 100% secure, and we cannot guarantee the absolute security of your information.

7. Your Data Protection Rights

You have the right to:

  • Access your personal data and request a copy of the information we hold about you.
  • Correct any inaccuracies in your data.
  • Delete your personal information (subject to legal obligations).
  • Restrict Processing of your data in certain circumstances.
  • Withdraw Consent for data processing at any time, particularly in relation to marketing communications.
  • File a Complaint with a data protection authority if you believe your rights are being violated.

If you wish to exercise any of these rights, please contact us at hello@pubcrawlnewyorkcity.com.

8. International Data Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located. By using our services, you consent to the transfer of your information to the United States.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we discover that we have collected personal information from a child, we will promptly delete it. If you believe that a minor has provided us with personal information, please contact us at hello@pubcrawlnewyorkcity.com.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or sending you an email. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Email: hello@pubcrawlnewyorkcity.com